Director of Engineering at Floworks (YC W23)

Strategic Technology Leader with a proven track record of building scalable AI systems and driving business growth.

Shival Gupta

Professional Summary

Strategic Technology Leader with a proven track record of building scalable AI systems and driving business growth. Founding Engineering Lead for multiple ventures including 2x YC-backed companies, with expertise in transforming technical vision into market-ready products. Consistently delivered 0-to-1 technology solutions with exceptional time-to-market and enterprise-grade compliance standards. Skilled in building high-performance engineering teams, leading technical transformations, and creating innovative architectures that provide significant competitive advantages. Published author and thought leader in AI engineering with demonstrable impact on revenue growth and customer satisfaction.

Team Development

"Give them autonomy and responsibility and they will make you proud. Only hire people who are proud of their past work."

Zero-to-One Execution

Consistently delivered groundbreaking technology with industry-leading time-to-market across multiple domains.

Technical Excellence

Champion for robust engineering practices with enterprise-grade reliability and compliance standards.

Business Partnership

Deeply collaborate with commercial teams to accelerate customer acquisition and success.

Professional Experience

Director of Engineering

February 2023 - Present
Floworks (YC W23)Bengaluru, Karnataka, India
  • Led strategic transformation from chatbot product to enterprise SaaS platform, driving growth from $0 to $40K ARR with 95% NPS
  • Architected the ThorV2 system, a proprietary function-calling framework for LLMs with 100% reliability, SOC2/ISO 27001 compliance, and significantly lower operational costs
  • Improved system performance across all products from 5-second average latency to sub-second response times
  • Pioneered internal AI tooling adoption that increased team productivity by 40%, enabling faster feature delivery and innovation cycles
  • Grew engineering team from 1 to 12 engineers, establishing structured processes while cultivating a culture of autonomy and ownership
  • Collaborated closely with business teams to accelerate customer onboarding and technical integration processes
  • Developed the industry-leading Alisha platform for AI-powered sales development, enabling multi-channel communication and campaign management

Technology Head & Engineering Manager

October 2019 - January 2023
AtlantisBengaluru, Karnataka, India
  • Led strategic technology transformation from traditional prepaid card systems to cutting-edge blockchain-based financial solutions
  • Managed technical resource budget of 2-4 Cr INR while overseeing delivery across multiple product lines
  • Architected secure, scalable crypto payment gateways and financial services infrastructure on the Solana Blockchain
  • Established cross-functional program management practices that improved alignment between engineering, product, and customer success
  • Drove technical innovation in B2B payment solutions and neo-banking platforms with minimal time-to-market
  • Implemented engineering excellence initiatives that enhanced code quality, security posture, and deployment reliability
  • Collaborated directly with key customers to ensure technical solutions addressed core business

Member Technical Staff

July 2015 - September 2019
Envestnet — YodleeBengaluru, Karnataka, India
  • Designed and implemented core financial data systems processing millions of transactions with stringent security requirements
  • Created innovative ML-powered spending prediction algorithms that enhanced user financial insights by 35%
  • Developed personalization systems that increased platform engagement and retention metrics
  • Built scalable data pipelines for financial aggregation that powered enterprise-grade banking integration solutions
  • Contributed to high-performance API architecture supporting hundreds of financial institutions

Entrepreneurial Experience

Co-Founder and CEO

August 2016 - June 2017
ZeadingBengaluru, Karnataka, India
  • Developed an alternative blogging platform that let users experience stories like video, achieving 50K monthly active users at peak
  • Led product development and business strategy

Founder and CEO

May 2013 - August 2014
CourseCannonBengaluru, Karnataka, India
  • Built an online learning tool that enhanced e-learning with social networking features, securing venture funding and growing to 2K monthly active users
  • Designed and developed the entire product independently

Technical Expertise

AI & Engineering

Enterprise-grade LLM Systems
Low-latency Architecture
Function Calling
Agentic Workflows
E2E AI Development
Technical Architecture

Leadership & Strategy

Technical Excellence
Team Leadership
Strategic Roadmapping
Time-to-market Optimization
Cost Efficiency

Software Development

System Design
Production-grade Systems
TypeScript
Node.js
Queues & Caches
Performance Tuning

Infrastructure & Security

SOC2/ISO Compliance
Kubernetes
Cloud Infrastructure
Distributed Systems
Security Architecture

Publications & Thought Leadership

ThorV2 Architecture White Paper

Pioneering research establishing new benchmarks for LLM function-calling systems against industry leaders OpenAI & Anthropic (Floworks, 2024)

Read on arXiv

LinkedIn Technical Leadership Series

Influential articles on AI engineering, agentic systems, and enterprise AI adoption with significant industry following

View on LinkedIn

The Violins That Play At Kiff House

Gothic horror novel (The Write Order, 2023) — 4.8/5 rated on Amazon

View on Amazon

Get in Touch

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[email protected]

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